Catalonia Hotels & Resorts has a comprehensive plan with prevention protocols to manage the current situation. These protocols have been analyzed and approved by Health and Safety Certification officials.
Guests and their health and well-being are our top priorities. This is why Catalonia has a set of measures and protocols in place for cleaning, hygiene, and physical distancing to guarantee the safety of all its guests and its entire team at its destinations in the Caribbean and Europe.
These measures follow the recommendations of health and safety experts, health authorities, and the World Health Organization.
We have increased the intensity and frequency of cleaning and disinfection procedures for rooms, common areas and staff areas at our hotels and resorts. We have set up health checks for employees as well as in spaces of our hotels and resorts to guarantee the safety of our guests at all times.
As part of this commitment, we will modify our action plan as the situation evolves in order to be totally effective and safe.
Catalonia is aware that some of the measures that have been adopted modify the amenities guests usually enjoy during their stay. We ask for your understanding regarding the need for these measures and kindly ask that you comply with them for everyone’s benefit.
We are part of the commitment shown by Catalonia Hotels & Resorts and the work it is doing, all to ensure your safety and peace of mind on your next trips!